Cancellation Policy

If you need to cancel your booking, please notify the Organisers of your decision in writing.

If you have booked a Conference Delegate Pass, an administration fee of £50 per pass applies to all cancellations up to and including Monday 15 April 2024, and we are not able to offer a refund after this date. However, your place can be transferred to a colleague, subject to written confirmation from the organiser. Please send your request to

Please note, there is no charge for cancelling ‘Exhibition Only’ tickets.