Bradford’s Lynfield Mount Hospital is a typical example of late 20th century design mental health facility. Supposedly purpose-built to treat people with mental health issues, what we recognise now quite clearly is that the “of it’s time” hospital does very little to support patients towards recovery, or support the staff who try their best to provide good care.
With a clear vision from the Trust to create a truly supportive environment for personalised and person-centred care, the design development of this new hospital project included full engagement from the outset. Whilst not yet completed, the design development shows how user experience, past and present, influenced decision making and continues to shape design.
More and more people are becoming time-poor. But engaging in the right way is still key to any successful project, be it a new design or a new way of working. Making the process accessible to everyone has evolved using varied tools to ask the right questions of the right stakeholders, so that everyone’s voice is heard.
The presentation will share how engagement with all the Trust’s stakeholders was successfully undertaken within the restrictions of the Covid-19 pandemic, using varying strategies and tools throughout the process to ensure everyone had the ability and confidence to make valuable contribution.
The presentation will also share some first-hand key insight shared by Stakeholders, particularly those with Lived Experience during their admission and time spent as inpatients, which directly influenced the overall building strategy and detailed building layouts, landscape and aesthetic.