AI-supported Knowledge Capture and Dissemination for NHS Estates

Synopsis

This session examines how AI can support estates teams to capture, access and share guidance, evidence and local learning more effectively. It highlights the limits of general AI, the value of domain-specific tools, and practical ways to build safe, human-in-the-loop workflows for compliance and operational decisions. It also addresses the impact of “brain drain” in the NHS, where the loss of experienced staff leads to gaps in operational knowledge, decision context, and trusted working relationships.