
Welcome to Behind The Design – a video podcast where leading experts from the Design in Mental Health community share their expertise, best practices, and perspectives on mental health environment design, as well as discussing their involvement in the event.
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Episode 12 - with Jody Angel
Beyond Safety versus Aesthetics
Posted on 29 May 2025
Jody Angel, Doorset Sales Manager at Intastop, joins us to discuss the changes and advancements that have occurred in the mental health industry over the last 10 years, including how safety versus aesthetics no longer needs to be a trade-off as a result of new perspectives and technologies.
In this episode:
01:24 – You’ve worked in Mental Health for over 10 years. How have you seen the market change?
02:42 – You mentioned “safety vs aesthetics”. Is this still a trade off or moving to a more integrated solution?
04:21 – How are advancements in technology helping in mental health design?
06:35 – Without telling us too much can you give us a preview of the key challenge you’re addressing and why it’s so important right now?
08:28 – If people were to take away one thing from this podcast episode, what should it be?
09:55 – Event presence
Episode 11 - with Charlotte Burrows
Looking Ahead to the 2025 Event
Posted on 27 May 2025
In this episode of Behind the Design we are looking ahead to the event next week, particularly highlighting what is in store in the Conference Programme. We are excited to welcome Charlotte Burrows, CEO of the Design in Mental Health Network, to discuss her new role and what she is most excited for at the 2025 edition of Design in Mental Health.
In this episode:
01:05 – Please tell us about the Design in Mental Health Network
04:09 – What’s ahead for this year’s DiMH Conference in June? Can you give an overview of what is in store for those coming to the event?
10:00 – What sessions or themes are you personally most energised by?
14:13 – Event presence
Episode 10 - with Karen Flatt
Improving Mental Health Through Better Sleep Environments
Posted on 22 May 2025
Karen Flatt, Architect, Associate Principal and Mental Health Lead at Arcadis, joins us to discuss the importance of sleep on our mental health, and how designers can create environments intended to help patients achieve better sleep when away from home.
In this episode:
01:22 – What made you choose the subject of mental health and sleep to talk about at Design in Mental Health?
04:20 – Why is sleep important for mental health?
05:54 – What are the reasons behind poor sleep?
10:22 – What can we do about it? What about when you are not in control of your environment – for example when you are sleeping away from home?
13:21 – What do you think architects can do about the problem as there is only so much you can change or influence when designing a building – you can’t change people’s job or their income challenges?
15:50 – Event presence
Episode 9 - with Frank Pitts
The Reinvention of Mental Health Crisis Services
Posted on 19 May 2025
Frank Pitts, Principal at architecture+, joins us to discuss how mental health crisis services have been reinvented, and the importance of consistent standardisation across all facilities to deliver targeted and effective care.
In this episode:
01:25 – What are mental health crisis services?
05:07 – Why are these services described using so many different terms? Why is it so difficult to define them more precisely using common terminology?
11:46 – 160 facilities for the whole of the US dedicated to mental health crisis services doesn’t sound like very many?
13:03 – Why did you propose this topic and select these two experts for your panel?
14:20 – Event presence
Episode 8 - with Sydney Harris & Parker LaCombe
Amplifying Lived Experience with Co-Design
Posted on 15 May 2025
Sydney Harris, President of MindCareConnect & Parker LaCombe, Vice President of MindCareConnect, join us to discuss the importance of listening to the voices of those with lived experience, and why it is important to include them through the co-design of mental health built environments.
In this episode:
01:05 – What is co-design? Why is this important to MCC?
05:03 – What can attendees hope to gain from your workshop?
07:52 – What is something you are hoping to learn or gain insight on at this year’s Design in Mental Health Conference?
09:56 – Event presence
Episode 7 - with Maarit Heinonen-Smith
Enhancing the Lives of Adults with Learning Disabilities through Housing Innovation
Posted on 13 May 2025
Maarit Heinonen-Smith, Associate Principal Senior Living and Care Lead at Arcadis, joins us to discuss the innovative supported housing designed by Arcadis, which used design principles so that the housing enhances the lives of adults with learning disabilities.
In this episode:
01:19 – Please introduce yourself and your company
02:16 – What is the background of the scheme you will be discussing?
03:52 – What were the design principles for the scheme?
05:44 – What are the benefits of the scheme to residents, staff and local people?
09:08 – Sustainability of the housing development
11:24 – Event presence
Episode 6 - with Santokh Sagoo
Operation Stonethwaite: Making Wards Safer
Posted on 6 May 2025
Santokh Sagoo, Local Security Management Specialist at the Black Country Healthcare Foundation Trust, joins us to discuss how the work of Operation Stonethwaite with the police and NHS Trusts enables safety and security for both patients and staff within mental health facilities.
In this episode:
01:10 – Tell us a bit about Operation Stonethwaite
02:41 – Why is this work important?
03:56 – What difference does it make to your staff?
05:40 – Environment is really important in influencing the number of adverse incidents. How can Trusts support the management of safety on the ward?
07:36 – What are your hopes for the future in terms joint working with the police?
09:32 – Event presence
Episode 5 - with Jill Corbyn & Philippa Greenfield
The Culture of Care: Incorporating Autism-Informed and Trauma-Informed Care
Posted on 9 April 2025
Jill Corbyn, Director at Neurodiverse Connection, and Dr Philippa Greenfield, Consultant General Adult Psychiatrist at North London NHS Foundation Trust, join us to discuss the Culture of Care Programme and how mental health environments can be designed to suit the needs of both autism-informed and trauma-informed care.
In this episode:
01:20 – What’s the culture of care programme, and your roles as part of that?
04:33 – What have you learnt about the similarities and differences between autism informed care and trauma informed care?
09:39 – What happens in a TI and AI review?
13:45 – Can you share any examples/common themes of what you are finding and recommendations you’re making?
21:02 – What are the barriers to change and what support do you need from other people to overcome these?
26:54 – What difference do you think this will make to patients?
31:22 – Event presence
Episode 4 - with Lorna Crowther & Dave Clarke
Secure Children's Homes: Enabling Access to Education
Posted on 3 April 2025
Lorna Crowther, Architect Sector Lead at Kier Design and Dave Clarke, Service Lead of Secure Estates at Lincolnshire County Council, join us to discuss the collaboration in developing and implementing a Pathfinder Scheme for Secure Children's Homes.
In this episode:
01:12 – What is a Secure Children’s Home?
02:33 – What has been your goal in developing a Pathfinder Scheme?
03:28 – How has this been delivered?
06:07 – How has that differentiation been achieved?
08:32 – Event presence
Episode 3 - with Virginia Pankey
MPU Units: Balancing Medical and Psychiatric Care of Patients
Posted on 26 March 2025
Virginia Pankey, Behavioural Health Practice Leader at HOK, joins us to discuss how Medical-Psychiatry Units (MPUs) are designed in a way that balances the medical, psychiatry, and safety needs of patients, and how using lived experience and patient priorities influences the approach.
In this episode:
01:22 – How have Medical-Psychiatry Units (MPUs) come into being, balancing accessibility with psychiatric safety?
04:16 – Please describe the specific “therapeutic” design elements that have proven most effective?
07:34 – How has input from peer support specialists with lived experience influenced your planning and designing of the MPUs?
11:04 – How do you address the complexities of meeting behavioural health safety standards?
14:35 – What innovations or trends do you see emerging in MPU design that will transform how they function?
16:21 – Event presence
Episode 2 - with Philip Ross
Beyond Safety: Prioritising Lived Experience for Better Design
Posted on 11 March 2025
Philip Ross, Co-founder of Safehinge Primera, joins us to discuss what he has learned from working in the mental health design sector, and why listening to and using the voices of those with lived experience is so important.
In this episode:
01:08 – What’s the biggest thing you’ve learned over the 15 years you’ve worked in mental health design?
02:14 – What do you mean by “hyper-alert” environments and why is it a concern?
05:15 – Why and how do you use powerful lived experience stories?
08:10 – Why is co-production so critical in the design of mental health spaces?
11:40 – What is one major change you think needs to be made in designing for mental health care?
13:53 – Event presence
Episode 1 - with Raf Hamaizia
Social Hubs: Transforming Inpatient Experience
Posted on 3 March 2025
Raf Hamaizia, Expert by Experience Lead at Cygnet Health Care, joins us to discuss the innovation of social hubs at Cygnet, and the impact of co-production and power dynamics on service user engagement.
In this episode:
01:07 – What was the inspiration behind starting the social hubs?
03:07 – What impact have they had on the ground
05:16 – Why are power dynamics, engagement, and enhanced observations such a focus for social hubs?
07:26 – What has the data shown?
09:50 – What are the plans moving forward?
11:23 – Event presence



